Microsoft Teams Audio Not Working – 8 Fixes

Microsoft Teams audio problems are common. Here are 8 fixes for the most frequent issues.

Fix 1: Check Teams Device Settings

1. Click your profile picture → Settings → Devices
2. Select your headset or microphone under Audio devices
3. Click Make a test call to verify

Fix 2: Check Windows Privacy for Teams

1. Settings → Privacy & Security → Microphone
2. Scroll down and find Microsoft Teams
3. Make sure it is toggled ON

Fix 3: Set Default Audio Device

1. Right-click the speaker icon → Sound settings
2. Under Output, select your headset or speakers
3. Under Input, select your microphone

Fix 4: Restart Teams

1. Close Teams completely (right-click taskbar icon → Quit)
2. Open Task Manager → end any Teams processes
3. Restart Teams

Fix 5: Clear Teams Cache

1. Close Teams
2. Press Win + R → type %appdata%\Microsoft\Teams
3. Delete the contents of the Cache folder
4. Restart Teams

Fix 6: Update Teams

• Click profile picture → Check for updates

Fix 7: Disable Exclusive Mode

1. Right-click speaker → Sound Control Panel
2. Double-click your microphone → Advanced
3. Uncheck Allow applications to take exclusive control of this device

Fix 8: Reinstall Teams

Uninstall, download latest version, reinstall.

Pre-Call Test

Test your audio before meetings at miccheckonline.com/teams-test.